Privacy policy

Your information matters.

This Privacy Policy describes how 180 Junk Solutions ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at https://180junk.com or use our services.

Effective Date: May 1, 2026
Last Updated: May 1, 2026

1. Information We Collect

We may collect the following types of personal information:

a) Information You Provide Directly

  • Full name
  • Home or business address (service location)
  • Phone number
  • Email address
  • Payment information (processed securely through third-party payment processors)
  • Details about items to be removed and any special instructions

b) Information Collected Automatically

  • IP address and browser type
  • Pages visited on our website and time spent
  • Referring website or source
  • Device type and operating system
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

  • To schedule, confirm, and deliver junk removal services
  • To process payments and issue receipts
  • To communicate with you about your booking, including confirmations, reminders, and follow-ups
  • To respond to your inquiries and customer service requests
  • To improve our website and service offerings
  • To send occasional promotional communications (you may opt out at any time)
  • To comply with legal obligations

3. Cookies and Tracking Technologies

Our website at https://180junk.com may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

4. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • With payment processors to complete transactions securely
  • With service providers who assist us in operating our business (for example, booking software and email providers), under strict confidentiality obligations
  • When required by law, court order, or government authority
  • To protect the rights, safety, or property of our company, employees, or customers

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or regulatory requirements.

When your information is no longer needed, it will be securely deleted or anonymized.

6. Security of Your Information

We implement reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, disclosure, or destruction.

While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Under applicable Canadian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent for the use of your personal information (subject to legal or contractual obligations)
  • Request deletion of your personal information where permitted by law
  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights, please contact us through our website. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website at https://180junk.com with an updated effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

  • 180 Junk Solutions
  • Website: https://180junk.com
  • Service Area: York Region, Ontario and surrounding areas